主营介绍

运营业务数据

最新公告日期:2018-04-14 
业务名称 2018-03-31 2018-02-28 2018-01-31 2017-12-31 2017-11-30
保费(元) 2529.62亿 1928.61亿 1448.91亿 6046.26亿 5548.34亿

主营构成分析

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营业收入 X

单位(%) 单位(万元)
注:通常在中报、年报时披露 
业务名称 营业收入(元) 收入比例 营业成本(元) 成本比例 利润比例 毛利率
按行业 寿险及健康险 5213.70亿 58.52% - - - -
财产保险 2009.09亿 22.55% - - - -
银行 1057.86亿 11.87% - - - -
金融科技与医疗科技 408.33亿 4.58% - - - -
其他资产管理 336.60亿 3.78% - - - -
证券 89.61亿 1.01% - - - -
信托 64.20亿 0.72% - - - -
其他业务及合并抵消 -270.57亿 -3.04% - - - -
按产品 保险业务收入 6050.35亿 24.23% - - - -
保险业务收入:人寿保险 3886.42亿 15.56% - - - -
保险业务收入:人寿保险:个人寿险 3731.39亿 14.94% - - - -
保险业务收入:财产保险 2163.93亿 8.67% - - - -
保险业务收入:财产保险:机动车辆保险 1706.64亿 6.83% - - - -
投资收益 1559.19亿 6.24% - - - -
银行业务利息收入 1473.86亿 5.90% - - - -
银行业务利息收入:发放贷款及垫款 942.91亿 3.78% - - - -
银行业务利息收入:发放贷款及垫款:个人贷款及垫款 532.78亿 2.13% - - - -
其他业务收入 449.11亿 1.80% - - - -
非保险业务手续费及佣金收入 444.07亿 1.78% - - - -
银行业务利息收入:发放贷款及垫款:企业贷款及垫款 408.12亿 1.63% - - - -
保险业务收入:财产保险:非机动车辆保险 391.77亿 1.57% - - - -
非保险业务手续费及佣金收入:银行业务手续费及佣金收入 341.84亿 1.37% - - - -
银行业务利息收入:债券 340.81亿 1.36% - - - -
保险业务收入:人寿保险:团体寿险 155.03亿 0.62% - - - -
银行业务利息收入:金融企业往来 107.26亿 0.43% - - - -
保险业务收入:财产保险:意外与健康保险 65.52亿 0.26% - - - -
非保险业务手续费及佣金收入:信托产品管理费收入 57.23亿 0.23% - - - -
银行业务利息收入:存放中央银行款项 42.32亿 0.17% - - - -
银行业务利息收入:其他 40.56亿 0.16% - - - -
公允价值变动损益 32.71亿 0.13% - - - -
非保险业务手续费及佣金收入:证券经纪业务手续费收入 23.63亿 0.09% - - - -
非保险业务手续费及佣金收入:其他 13.43亿 0.05% - - - -
非保险业务手续费及佣金收入:证券承销业务手续费收入 7.94亿 0.03% - - - -
银行业务利息收入:发放贷款及垫款:票据贴现 2.01亿 0.0080% - - - -
汇兑损益 -1.28亿 -0.0051% - - - -
按地区 广东 848.70亿 43.79% - - - -
山东 291.49亿 15.04% - - - -
江苏 272.01亿 14.03% - - - -
北京 264.31亿 13.64% - - - -
浙江 261.79亿 13.51% - - - -

董事会经营评述

  一、经营情况讨论及分析客户经营战略
  平安始终坚持以个人客户为中心,致力于成为国际领先的科技型个人金融生活服务集团。在“一个客户,多种产品,一站式服务”的客户经营理念指引下,平安围绕“金融服务、医疗健康、汽车服务、房产服务、智慧城市”五大生态圈,提供丰富的产品和优质的服务,得到客户的高度认可,实现各项业务稳健增长。2017年,集团实现归属于母公司股东的净利润890.88亿元,其中个人业务的利润贡献为589.75亿元,占比66.2%,同比提升0.8个百分点。得益于个人客户数量的持续提升和对客户价值的深入挖掘,平安个人业务价值快速提升,已经成为平安价值强劲增长的内生动力。
  平安按照既定战... 查看全部▼

  一、经营情况讨论及分析客户经营战略
  平安始终坚持以个人客户为中心,致力于成为国际领先的科技型个人金融生活服务集团。在“一个客户,多种产品,一站式服务”的客户经营理念指引下,平安围绕“金融服务、医疗健康、汽车服务、房产服务、智慧城市”五大生态圈,提供丰富的产品和优质的服务,得到客户的高度认可,实现各项业务稳健增长。2017年,集团实现归属于母公司股东的净利润890.88亿元,其中个人业务的利润贡献为589.75亿元,占比66.2%,同比提升0.8个百分点。得益于个人客户数量的持续提升和对客户价值的深入挖掘,平安个人业务价值快速提升,已经成为平安价值强劲增长的内生动力。
  平安按照既定战略,持续提升传统金融渠道和互联网渠道的服务能力,截至2017年12月31日,集团个人客户数达1.66亿,较年初增长26.4%,当年新增客户4,630万,同比增长20.5%,新增客户数中有1,872万来自于集团互联网用户,在新增客户中占比40.4%。随着平安综合金融战略的不断深化,客户在各产品线之间交叉渗透程度不断提高。截至2017年底,集团个人客户中有4,723万同时持有多家子公司的合同,在整体客户中占比28.5%,占比较年初提升4.5个百分点。集团客户人均持有合同数(以下简称“客均合同数”)2.32个,较年初提升5.0%。平安通过对金融科技的深化应用,持续提升产品线服务效率,实现主要产品线盈利能力的稳健增长。2017年,集团实现客均利润355.85元,同比增长14.2%。
  平安持续构建多元化的核心金融产品线及互联网服务线,并通过“任意门”实现公司用户、客户、服务和产品的协同共享,真正实现“平安在你身边”。截至2017年底,集团互联网用户4.36亿,较年初增长26.0%;月均活跃用户达7,356万人,同比增长18.7%;平均每个互联网用户使用平安2.22项线上服务,较年初增长14.4%。
  集团个人客户数及互联网用户数快速增长个人客户通过不断加强渠道管理,提升客户体验,平安个人客户数量持续增长,截至2017年底,集团整体客户数1.66亿,较年初增长26.4%,新增客户数4,630万,同比增长20.5%,其中有1,872万来自于集团互联网用户,在新增客户中占比40.4%。对互联网用户的经营,已成为平安客户数量稳健增长的重要驱动力。
  平安大力推动线下客户向互联网用户迁徙,通过互联网平台体验平安的多项产品及服务。截至2017年底,集团同时是互联网用户的客户1.36亿人,较年初增长37.6%,在整体客户中占比82.0%;同时是APP用户的客户1.27亿人,较年初增长78.0%,在整体客户中占比76.9%。
  互联网用户平安继续贯彻“科技引领金融”的理念,让更多互联网用户在丰富的金融、生活场景中享受一站式服务。
  截至2017年底,集团互联网用户4.36亿,较年初增长26.0%,APP用户3.69亿,较年初增长58.3%,用户在各互联网平台之间的迁徙量达8,123万人次,平均每个互联网用户使用平安2.22项线上服务,较年初增长14.4%。同时,用户的活跃度逐步提升,2017年月均活跃用户达7,356万人,同比增长18.7%。全年累计高活跃用户(1)占比24.2%,用户黏性持续增强。
  平安持续推动核心金融公司之间的客户迁徙,促进客户价值的提升。2017年,集团有4,723万个人客户同时持有多家子公司的合同,在整体客户中占比28.5%,客均合同数2.32个,较年初提升5.0%,核心金融公司之间迁徙客户3,603万人次。同时,通过科技创新和高效管理,平安主要产品线均保持健康、可持续的盈利能力。2017年,集团实现客均利润355.85元,同比增长14.2%。
  公司保险业务交叉销售继续保持显著增长,2017年平安通过代理人渠道实现平安产险、平安养老险、平安健康险新增保费433.10亿元,同比增长25.9%。
  客户特征基于庞大的客户基础和对客户数据的不断挖掘,平安持续加深对客户的了解:集团客户有70.6%分布在经济发达的华东、华南、华北地区;客户平均年龄37.8岁,客户年轻化程度高;具有大专及以上学历客户占整体客户比例为39.1%。
  与此同时,客户财富等级越高、持有平安的合同数越多,价值越大。2017年,集团中产及以上客户近1.08亿人,占比65.1%,高净值客户人均合同数10.48个,远高于富裕客户。
  通过长期的客户经营,平安与客户建立了良好的认同和互信,客户年资越高,拥有的合同数越多,5年资及以上客户平均拥有2.69个合同,较1年资以下的新客户多79.3%。
  未来,平安将进一步以“国际领先的科技型个人金融生活服务集团”的公司愿景为方向,持续推进个人业务发展,一方面强化传统渠道优势、扩大互联网服务覆盖的用户群体,推动客户规模持续快速增长;另一方面不断丰富个人金融产品服务,深化科技创新在客户经营中的应用,提升客户体验,实现个人客户价值与平安共同成长。

  二、主要业务经营分析
  本公司通过多渠道分销网络以统一的品牌,借助旗下平安寿险、平安产险、平安养老险、平安健康险、平安银行、平安信托、平安证券及平安资产管理等公司经营保险、银行、资产管理三大核心金融业务,借助陆金所控股、平安好医生、金融壹账通、平安医保科技、汽车之家等公司经营金融科技与医疗科技业务,向客户提供多种金融产品和服务。
  2017年,本公司实现归属于母公司股东的净利润890.88亿元,同比增长42.8%;归属于母公司股东的营运利润947.08亿元,同比增长38.8%。截至2017年12月31日,归属于母公司股东权益为4,733.51亿元,较年初增长23.4%;公司总资产超6.49万亿元,较年初增长16.4%。
  分部业绩2017年,为提供更清晰简明信息,公司根据经营管理情况对业务分部进行了梳理并重新划分。寿险及健康险业务包含平安寿险、平安养老险及平安健康险三家公司经营成果的汇总。财产保险业务为平安产险的经营成果。银行业务为平安银行经营成果。信托业务为平安信托及平安创新经营成果的汇总。证券业务为平安证券经营成果。其他资产管理业务为平安资产管理、平安融资租赁、平安海外控股等其他经营资产管理业务的公司经营成果的汇总。金融科技与医疗科技业务包括陆金所控股、平安好医生、金融壹账通、平安医保科技、汽车之家等经营金融科技与医疗科技业务的公司。合并抵消主要为对各业务之间相互持股的抵消。为满足可比性,2016年同期资料相应重列。
  其他资产管理业务利润同比大幅增长,主要来自平安资产管理、平安融资租赁、平安海外控股等公司良好的经营业绩表现。金融科技与医疗科技业务利润同比大幅增长,主要是陆金所控股2017年实现盈利;同时,2017年公司确认平安好医生重组交易的利润108.50亿元,2016年公司确认了普惠业务重组交易的利润94.97亿元。

  三、未来发展展望
  2018年公司经营计划本公司秉承稳定、持续经营发展的理念,相较上年度披露的经营计划,公司长期经营目标没有改变。
  2017年,本公司致力于各项经营计划的切实推进和落实,持续加强个人客户经营,推动个人业务价值提升;“金融+科技”双驱动战略落地,以科技引领业务变革,保险、银行、资产管理及金融科技与医疗科技四大板块坚持稳健经营、可持续增长,公司盈利能力稳步提升,全面实现上年度所设定的各项经营计划。
  2018年,本公司将坚定信心,稳步前行,落实本届董事会既定发展规划,以自身的专业,为客户创造更大的价值,并提升整个集团的价值。与此同时,平安将持续深化“金融+科技”、探索“金融+生态”,将创新科技聚焦于大金融资产、大医疗健康两大产业,深度应用于传统金融与“金融服务、医疗健康、汽车服务、房产服务、智慧城市”五大生态圈,打造发展新引擎,朝着“国际领先的科技型个人金融生活服务集团”的战略发展目标迈进。
  构建差异化竞争优势,为客户提供更佳的产品及服理的有机融合,借助前沿科技手段,加快产品创新升级,打造中国健康保险及服务第一品牌。
  银行业务将继续围绕“科技引领、零售突破、对公做精”的战略转型方向,以“中国最卓越、全球领先的零售银行”为目标,推动战略的落地实施。平安银行在科技创新与应用方面,将紧盯人工智能、生物科技等前沿技术,进一步加大科技投入,持续提升客户体验;零售业务方面,在口袋银行APP、财富管理、信用卡、消费金融和汽车金融等重点业务领域投入更多资源,致力打造智能化零售银行;公司业务方面,将全面推动公司业务轻资本、轻资产化运营,努力打造精品公司银行。同时,平安银行将继续严密防控各类经营风险,加大不良资产的清收化解,提升合规经营管理水平,实现持续健康发展。
  力,力促社会资本与实体经济共生共荣。保险资金投资运用方面将以防范风险为前提,持续完善投资风险管理机制。
  金融科技与医疗科技业务将继续围绕客户需求,利用人工智能、区块链、云、大数据和安全等五大核心技术,积极打造“金融服务”、“医疗健康”、“汽车服务”、“房产服务”、“智慧城市”五大生态圈,为客户提供更为丰富、便捷、个性化的金融产品和生活服务。
  坚持以客户为中心,通过科技创新不断加强个人客户经营,深挖客户需求,丰富个人金融产品服务,优化客户体验,并持续推动迁徙转化和交叉销售,实现个人客户价值的稳健增长。
  预计2018年本公司业绩将保持稳健增长。保险业务将稳健增长,银行业务继续深化战略转型,资产管理业务收入更具多元化,金融科技与医疗科技业务快速成长。本公司亦会根据宏观环境、市场竞争、投资市场等因素的变化,动态、适时调整业务发展目标,确保公司竞争优势不断增强。
  本公司所处主要行业的发展趋势及公司面临的市场竞争格局2017年,保险业以习近平新时代中国特色社会主义思想为指引,认真贯彻落实党的十九大会议和全国金融工作会议精神,以保监会“1+4”系列文件为抓手,防控风险、回归本源。偿二代二期工程正式启动,商车费改持续深化,表明我国保险市场制度正逐步成熟完善;助推脱贫攻坚,参与多层次养老保障体系构建,显示出保险业服务社会与经济大局的能力不断增强;同时,保险科技快速发展,人工智能、区块链等前沿技术被广泛应用,助力行业提质增效。2017年中国保险业保费收入3.66万亿元,同比增长18.2%。其中寿险保费收入21,455.57亿元,财产险保费收入9,834.66亿元,健康险保费收入4,389.46亿元。保险公司总资产16.75万亿元,较年初增长10.8%。以原保险保费收入来衡量,平安寿险和平安产险在中国分别是第二大人寿保险公司、第二大财产保险公司。2018年,随着从严监管、深化改革的进一步推进,保险业将更加充分发挥风险管理和保障功能,实现平稳健康发展。
  2017年,中央经济工作会议指出要打好“防范化解重大风险、精准脱贫、污染防治”三大攻坚战。其中,防范化解金融风险摆在首要位置,互联网金融、地方债务、影子银行等将是防范风险的重要领域。展望2018年,在国内经济结构调整、监管趋严、金融去杠杆的大环境下,银行业的经营也将面临新的挑战。一方面,要加强风险防控,通过严监管、治乱象、去杠杆化解金融风险,守住不发生系统性金融风险的底线。另一方面,金融机构必须回归服务实体经济本源,防止金融空转,支持中小企业发展,支持产业升级和战略转型。与此同时,银行业将面临战略转型的要求,竞争格局也将发生新的变化。一是银行业在科技金融的探索和转型步伐将加快。二是要重视负债和流动性管理。三是严守“合规底线”,以监管的政策和要求为准绳,要从内部加强培训和宣导,培养全体员工依法合规的意识,要从机制、制度、流程上加强合规和内控的管理。
  2017年,严监管的政策驱动下,我国资产管理行业在经历了过往几年的高速发展后开始放缓,进入转型调整期,逐步回归资产管理本源。2018年,随着防风险、去杠杆、统一监管的改革不断深化,资产管理行业的发展将更加健康有序,这将提高金融资源配置的效率,更好地促进实体经济的发展。公司将继续积极响应国家政策和宏观战略,坚持价值投资和稳健投资理念,充分利用综合金融优势,不断加强投资能力建设、完善风险管理体系,打造中国领先的资产管理平台,大力支持实体经济建设,为社会创造价值。
  2017年,以人工智能、区块链等为代表的新科技应用进展迅猛,“AI+”、“云计算”等持续成为社会各界关注的焦点,并切实转化为商业实践,对企业经营产生广泛而深远的影响。一方面,对于传统金融行业,科技提升了运营效率,节省了企业资源,改善了用户体验;另一方面,科技与金融的结合也催生出新的业务领域,更好得满足人们的需求,促进社会的发展。科技必将持续影响企业经营和发展模式,公司将继续加大科技研发与投入,令科技切实成为引领业务变革的重要力量。
  展望2018年,中国经济将维持稳中向好态势,社会与经济将稳步向高质量发展阶段迈进。同时,以人工智能为代表的新科技迅速发展,带动经济新动能持续释放。
  在此背景下,中国平安将继续坚持多元化发展道路,持续深化“金融+科技”,探索“金融+生态”,围绕“一个客户、多种产品、一站式服务”的综合金融生活服务核心,朝着“国际领先的科技型个人金融生活服务集团”的战略目标砥砺前行。2018年,也是中国平安成立第三十周年,公司将以此为契机,秉持“三十,更懂你”,用优质的产品和服务报答客户;同时积极响应党中央坚决打赢脱贫攻坚战的号召,启动“三村建设工程”,以实际行动感恩国家、回馈社会。 收起▲